What we provide
Services
Quality control
– Highly qualified and experienced field supervisors.
– Quality audit of all interviews.
– 20% minimum quality audit of questionnaire data entry.
– Respondent call backs.
– Small number of interviews allocated per interviewer to reduce likelihood of interviewer error.
– Zero tolerance for unethical interviewing approaches.
– Reward and recognition for good performance.
– Disciplinary actions for poor performance.
